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In Anti-Sell I mention various ways you can network using social media. And while I don’t talk specifically about the phenomenon of viral marketing, it can be a side-product of being active on social media. Many companies dream of doing something worthy of ‘going viral’ – getting seen by a flurry of potential customers all at once. I think the most ‘viral’ I’ve ever been was when one of my tweets got about 150 retweets…

When I finished the first draft of Anti-Sell (my book), I hired my friend and fellow Welsh ICE member Jane Oriel to be its editor. As part of that process, she gave me some advice that was not only crucial for the book, but that I’ve since continued to apply more broadly as well: “Don’t be bitter and don’t be smug.” Toning it down For those who have read the book, you might remember a…